superserviceableness

Example:The hotel’s neglected service area, with uncleaned carpets and broken furniture, detracted from the otherwise excellent accommodations.

Definition:Disregard or failure to pay proper attention, often leading to a lack of service or care.

Example:The unfriendly attitude of the staff at the office left customers feeling unappreciated and demoralized, leading to a decline in customer satisfaction.

Definition:Behavior characterized by a lack of friendliness, often leading to unsatisfactory service.